(4.6/5)
CallRail helps businesses of all sizes to transform their leads into actual customers. Helping more than 200,000 businesses around the globe, CallRail’s business communication software and marketing analytics provide a user with real-time insights that let you help your customers with confidence.
CallRail has transformed its award-winning platform from G2 inbound call tracking software to include conversation intelligence, tracking form, and business communication products. Adjusting effortlessly with pre-existing software such as Facebook, Salesforce, HubSpot, and Google Ads and Analytics.
Furthermore, CallRail’s partner apps offer agency, affiliate, and technology partnership opportunities, enabling a business to build, grow and earn with CallRail. Anyone partnered up with CallRail quickly expands services, shares revenues from referral sales, and attracts customers with greater loyalty.
Pros and Cons
- Basic setup. Easy to start
- Helpful customer support
- Equipped with useful and advanced functionalities
- The software feels outdated. Needs immediate updates
Summary
System accessibility is good. The customer support executives knew about their product and were very helpful in solving our problems.
From the perspective of a marketing agency, CallRail call tracking is a robust solution for lead attribution for particular channels. The voice call and form submission are crucial to showing value to clients. We are very happy with the CallRail software for this and many other reasons.
CallRail is easy and intuitive to use and does an exceptional job when it comes to segmenting call volume. All-in-all a beneficial call management tool.